Browse our most frequently asked questions list below to learn everything you need to know!

How long are rental periods?

  • One-day rentals: Delivery guarentee by 11 Am , with latest pickup at 5PM (Sunday-Thursday) & 7Pm pickups on (Friday- Saturday) additional fees may apply for later night pickups.

What is your cancellation policy?

  • If you need to cancel, your deposit is held as a credit valid for 1 year toward a future booking. 
  • If we cancel your event for any reason , you receive a full refund

Jump On It 603 LLC., offers an optional 8% non-refundable damage waiver on all rental equipment. Lessee must select coverage, pay in full, and sign rental contract before start of event for damage waiver to be bound. Acceptance of any and all claims that arise are based on sole discretion of Jump On It 603.

This cost covers:

  • Up to $250 per contract in accidental damage of an inflatable device.
  • Up to $500 per contract in reasonable wear and tear physical damage to the rental equipment.
  • Up to $1,000 per contract in wind and storm damage to tents, and properly deflated inflatables.

This Damage Waiver is NOT liability insurance.

This Damage Waiver does NOT cover theft, vandalism, silly string, misuse and/or abuse.

This Damage Waiver does not cover any damage causes by animals

This Damage Waiver does NOT cover missing equipment.  Jump On It 603 will bill for any and all missing equipment at new replacement cost.

Yes, we require a 50% deposit to hold your reservation. Final payment must be made at least 5 days prior to your event.

Everything! Our units are a perfect addition to any party, event, or celebration. You can find one of our vast selection of bouncers, water slides, and interactive units at occasions including but not limited to: birthday parties, church festivals, charity events, corporate events, company picnics, school field days, grand openings, family reunions, Vacation Bible Schools, summer camps, and much more!

Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. We will be glad to let you know what water units are available for you to rent for your event. 

Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags. There are additional fees for any equiptment anchored by sandbags.

Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.

Yes , we supply (1) 50′ foot extension cord per each inflatable. Please assure your setup location is within 50 feet of your working outlet.

Still have questions?

Feel free to use our Contact Form to reach out to us anytime.